Masterclass Role Plays: Real-World Assessment Practice

Call Date

Sep 8, 2025

Primary Topics

Call Description

This masterclass call centers on live role-playing the Jumpstart 12 assessment, with participants alternating as coach and business owner. The session demonstrates real-world application of PAS tools, strategies for handling skepticism, and the importance of peer practice. Key topics include using the simulator as a lead magnet, addressing industry expertise objections, leveraging the market dominating position, and optimizing the valuation conversation. The call concludes with actionable feedback and best practices for running effective assessments.

Why this call matters

  • Shows how to confidently run a Jumpstart 12 assessment with real-time feedback.

  • Demonstrates handling skepticism from business owners about industry expertise.

  • Provides actionable scripting for introducing PAS tools and the simulator.

  • Offers peer-reviewed tips for improving assessment flow and objection handling.

  • Reinforces the value of regular practice and peer evaluation for skill growth.

Key Points:

  1. Importance of Practice (01:00) – Emphasizes why regular role-play and peer feedback are critical for coaching mastery.
  2. Using the Simulator as a Lead Magnet (08:00) – Coaches share success stories using the simulator to generate leads and build confidence.
  3. Live Role-Play: Assessment Introduction (14:00) – Natalie demonstrates opening an assessment, setting expectations, and establishing objectives.
  4. Handling Skepticism (15:30) – Techniques for addressing business owner doubts about coach expertise in their industry.
  5. Financials & Valuation Walkthrough (25:00) – Step-by-step on gathering financials, discussing industry benchmarks, and using PAS valuation tools.
  6. Peer Feedback: Deepening Discovery (35:00) – Howard and others provide feedback on asking about investment multipliers and desired profit.
  7. Objection Handling: Industry Expertise (40:00) – Multiple coaches share scripts for reframing lack of industry experience as an advantage.
  8. Choosing Assessment Focus (45:00) – Discussion on when to prioritize valuation, marketing, or market dominating position based on client goals.
  9. Building Business Value (53:00) – Strategies for helping clients create scalable, transferable business models.
  10. Wrap-Up & Best Practices (59:00) – Final feedback on maintaining positivity, adapting to client demeanor, and continuous improvement.

Key Takeaways:

  • Practice role-plays regularly to sharpen assessment delivery and objection handling.

  • Use the simulator confidently as a lead magnet and conversation starter.

  • Reframe lack of industry expertise as a unique value and outside perspective.

  • Ask about desired investment returns to tailor solutions and pricing.

  • Always clarify the client’s vision and challenges before diving into solutions.


Notable Quotes:

  • “Every profession in the world practices on a regular basis amongst their peers.”

  • “I don’t have to be an expert in your industry—my value is helping you see what’s in front of you and navigate it.”

  • “The issues that underlie what’s wrong are often similar across businesses, even if they’re called something different.”


Action Steps from the Call:

  1. Schedule a peer role-play session to practice the Jumpstart 12 assessment.
  2. Update your intro script to include questions about decision-making authority and desired investment returns (see 24:27, 36:30).
  3. Use the simulator as a lead magnet at networking events and in follow-ups.
  4. Prepare a response to the “industry expertise” objection using the scripts shared at 40:00–43:00.
  5. Review and refine your process for discussing valuation and market dominating position based on client goals.

Resources & Tools Mentioned:

  • Profit Acceleration Software (PAS): Core tool for assessments, valuation, and strategy mapping.

  • Simulator: Used as a lead magnet and to demonstrate value in networking and presentations.

  • Jumpstart 12 Assessment: Framework for structured business discovery and coaching.

  • Market Dominating Position (MDP): Key strategy for differentiating clients and targeting ideal markets.

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